We collect data to provide better service to our clients and make sure our users have
Monitask is created for the purpose of tracking your activity when you choose to do so. While tracking, our service may additionally collect and store: tracking start and stop time; screenshots (images); mouse and keyboard activity level, active applications & URLs; selected project name; task name and notes; Monitask does not collect webcam images or keystrokes. Company managers registered on your account will have access to the data you submit and they have options to disable collecting many of these parameters.Cookies
We use technologies such as cookies or similar technologies. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
We use the information we collect to provide you the Services, maintain, protect and improve them, to develop new ones, and to protect us and our users.
We do not sell, rent, trade or give away your personal information to any other organization. We share you information only as described below.Information we share with service providers
All of our providers are GDPR compliant as of May 15th, 2018.For legal reasons
We may disclose your personal information when we believe it is appropriate to comply with laws; to enforce or apply our Terms of Service, including investigation of potential violations; or protect the rights, property or safety of Fest Technologies, LLC, our users or the public.Email Communications
When you use our Services, we send you emails. Some them are a part of the service - like confirmation of password change, notification or service failure, notification of a service change or availability of a new product version, or to reply to, or inform you of a support issue. You can not opt out of receiving these messages as they are part of the service. To stop receiving these messages you must discontinue using the service. Others are optional like our new features, blog posts or our promotions. You may opt-out of receiving such email using the unsubscribe link provided in every such email or via selecting appropriate checkboxes in “Edit Profile” section of our website.Information security
We take all the measures required to protect our services and our users from unauthorized access or unauthorized alteration, disclosure or destruction of information we hold. All sensitive information transmission and storage are encrypted. Our website is developed and regularly tested to withstand hacking attempts. The access to the sensitive data is restricted on need-to-know basis. Your data is stored in a secure location with access controls for authorized employees only.
While it has never happened to our services, if we become aware of any security breach that has a potential of disclosing your personal information, we will notify you within 48 hours and will share all incident-related information.Accessing, updating and deleting your personal information
You can update or remove your data in “My Account” by contacting support at [email protected] When you cancel your account, we delete all of the information related to your account. Note that while the information in our live system is deleted right away, for a limited time some of your data may remain in our backups.
We keep data only as long as it is necessary to provide our services. Where possible, we employ mechanisms that allow us to automatically remove data after it is no longer needed to offer our services.Compliance