Frequently Asked Questions
Easy-to-use time-tracking software designed for remote teams of employees that includes automatic timesheets and screenshots of employees’ workstations as proof of work done. Screenshot monitoring is completely transparent to the employees and they control when the monitoring starts and when it stops.
Monitask was designed for companies of all sizes that have remote team members working on Windows and Mac computers, such as freelancers, contractors, remote employees, and employees that work from home occasionally. Monitask is also useful for freelancers that would like to show proof of work being done to their clients.
Regular price for each user is $4.99 per month.
All of the time-tracking and screenshot data is securely stored and encrypted using 256-bit AES encryption.
Yes, after your remote team members install our Windows or Mac desktop application, they will have full control of when the time tracking begins (along with screenshot taking) and when it stops. They can see the last screenshot taken, so they will be fully aware of what’s being uploaded for review.
Yes, you will be able to see which windows applications your remote team members are using and the percentage of time they are using them.
For an employee:
Navigate to: https://www.monitask.com/Report
In the “Applications” section of the page you will see all of the applications you’ve been using and the percentage of time using them.
For a manager/employer:
Currently we do not offer help with finding contractors and freelancers.
Currently we do not offer paying your remote team members.
Yes! We provide detailed timesheets for each of the remote team members as well as many other reports including basic accounting reports.
Activity level tracking is a feature designed to keep track of user activity based on the keyboard usage and mouse movements. Monitask is not a spying tool, so it doesn't record the actual keys that were pressed. Instead, monitask collects activity of a user and how active they were working within each 10 minute period.
Currently, this feature is not supported. We allow employees a greater control of their privacy by deciding when to turn on or turn off screenshot monitoring.
Please don’t hesitate to contact us either at [email protected] or by clicking the blue and white online chat button at the bottom right side of the page.
You can email us at [email protected] with any problems, questions, or suggestions and we will be happy to help you.