Security and Reliability Safeguards

At Monitask we know that our customers rely on us as an important part of their business processes and record keeping. We take our responsibilities to our customers seriously, and the security and reliability of the software, systems and data that make up the Monitask application are our top priority.

SSL

256-bit SSL Security

All information travelling between your browser and Monitask is protected from eavesdroppers with 256-bit SSL encryption. The lock icon in the Status Bar and the Location Bar of your browser indicates that the current web page uses encryption mechanisms for securing the connection in order to prevent malicious Internet users from reading and modifying the exchanged data between your web browser and the web server. Next to the lock icon is also displayed the actual domain name to which the encrypted connection is being transmitted.

Cookies

CloudFlare

We use CloudFlare to make Monitask faster for users, and to protect our servers from certain types of attacks. This cookie identifies trusted users in order to override blacklists based on IP address. Cloudflare Privacy & Security Policy

Google Analytics

We use this service to analyze traffic on the Monitask application, in order to better understand how the software is being used. This cookie distinguishes users in order to avoid double-counting. Google Analytics Cookie Usage

Microsoft Azure

Depending on demand, we host site on multiple servers behind a load balancer. This cookie ensures that you will stay with the same server as you navigate the application. Microsoft Online Services Privacy Statement

Strong encryption

No credit card information is ever stored on our servers. We use Stripe.com, one of the most secure and reputable payment processors available. All card numbers are encrypted on disk with AES-256 and decryption keys are stored on separate machines. None of Stripe's internal servers and daemons are able to obtain plaintext card numbers; instead, they can just request that cards be sent to a service provider on a static whitelist.

Backups

The data in your Monitask account is replicated across multiple database servers to prevent a single failure from causing data loss. Your information will be safe and your records can be quickly restored.

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HAVE MORE QUESTIONS?

You can email us at [email protected] with any problems, questions, or suggestions and we will be happy to help you.