Understanding Monitask invoices
We use user-based billing in Monitask. Our current pricing can be found on our pricing page
To calculate your monthly cost, you need to multiple number of users by plan cost.
For example, if you have 5 users and your plan is $4.99 then the total monthly cost will be (5*4.99) $24.95 per month.
You can add and remove users anytime. Note, that all users (Including administrators and managers) are counted as separate users. (If you have 7 employees, 2 managers, and 1 administrator, your total number of users is 10.)
If you wish to reduce number of users on your plan, you need to remove them on the team page.
Pricing is pro-rated on a daily basis.
If your subscription starts on March 1st, and you have five users in your account, you total pricing will be 5*4.99 = $24.95. If you remove one of your users on March 15th, then we will credit the remaining balance to your next invoice. You invoice on April 1st will be calculated as follows:
4*$4.99 = $19.96. Since you had a user removed on March 15th, we will credit back for 16 days of service, e.g. $2.57. Your invoice total will be $19.96 – $2.57 = $17.39.
If your subscription starts on March 1st, and you have ten users in your account, your total pricing will be 10*$4.99 = $49.99. If you add a user on March 15th, then your next invoice will be calculated as follows: 11*$4.99 = $54.89.
Since you added a user on March 15th, we will also add additional charges for 16 days of service for one user, e.g. $2.57. So, your invoice total will be $54.89+$2.57 = $57.46