Frequently Asked Questions

Monitask was designed for companies of all sizes that have remote team members working on Windows and Mac computers, such as freelancers, contractors, remote employees, and employees that work from home occasionally. Monitask is also useful for freelancers that would like to show proof of work being done to their clients.

Regular price for each user is $4.99 per month.

Absolutely, we can install Monitask on your organization’s servers so it’s only accessible within your intranet. Please contact us at [email protected] to discuss the details.

All of the time-tracking and screenshot data is securely stored and encrypted using 256-bit AES encryption.

Yes, after your remote team members install our Windows or Mac desktop application, they will have full control of when the time tracking begins (along with screenshot taking) and when it stops. They can see the last screenshot taken, so they will be fully aware of what’s being uploaded for review.

Yes, you will be able to see which windows applications your remote team members are using and the percentage of time they are using them.
For an employee:
Navigate to: https://app.monitask.com/Report
In the “Applications” section of the page, you will see all of the applications you’ve been using and the percentage of time using them.
For a manager/employer:
In the main menu, select the employee in the Timeline tab. In the “Applications” section of the page, you will see all of the applications they’ve been using and the percentage of time using them.
You can also watch the list of programs used for your entire team. To do this, in the main menu navigate to Reports – Applications Used https://app.monitask.com/Reports/Applications . This report allows you to review which applications are used most frequently by the members of your team.

Currently we do not offer help with finding contractors and freelancers.

Currently we do not offer paying your remote team members.

Yes! We provide detailed timesheets for each of the remote team members as well as many other reports including basic accounting reports.

Activity level tracking is a feature designed to keep track of user activity based on the keyboard usage and mouse movements. Monitask is not a spying tool, so it doesn’t record the actual keys that were pressed. Instead, monitask collects activity of a user and how active they were working within each 10 minute period.

Currently, this feature is not supported. We allow employees a greater control of their privacy by deciding when to turn on or turn off screenshot monitoring.

Monitask does not keep track of sensitive information – no passwords or documents are stored on Monitask’s servers. At the same time, passwords or private information themselves do not fall under the radar of Monitask either – the service is careful about private data.

Monitask is an employee productivity tool, but it is not a spying tool. You cannot run Monitask without user permission or auto-start screenshot monitoring. User needs to press start button when they work in order to start time tracking.

Please don’t hesitate to contact us either at [email protected] or by clicking the blue and white online chat button at the bottom right side of the page.