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Top 10 Call Center Quality Monitoring Software. Illustration for the Monitask Blog

Top 10 Call Center Quality Monitoring Software

It is crucial to have the proper tools in place to provide excellent customer service. Call Center Quality Assurance Software is one of those tools. This type of software helps businesses evaluate the performance of their customer service operations, in-house or outsourcing to call center companies. Call centers and customer service teams rely on quality…

May 6th, 2022  11 minutes
What is Absenteeism? Illustration for the Monitask Blog.

What is Absenteeism? How to manage absenteeism at work

Absenteeism refers to employee absences from work and can occur for many reasons, including illness, family responsibilities, personal emergencies, transportation problems, workplace conditions, or approved leave. While occasional absences are a normal part of working life, frequent or unplanned absenteeism can affect productivity, staffing, morale, customer service, and operating costs. For HR teams and managers,…

March 22nd, 2022  10 minutes
Career Goals

The Evolution of Career Goals: How to set and achieve them

Introduction A career without defined goals is like a ship without a rudder. It may seem like you are going somewhere, but in reality, you’re just drifting with the current. That is why it is so important to define career goals and put a plan in place to achieve them. In this blog post, we…

March 4th, 2022  12 minutes

Time Blocking and Work Productivity in 2024

Are you looking for ways to increase your work productivity? If so, you may want to try time blocking. What is a time block? Time blocking is a strategy that involves dedicating specific blocks of time to multiple tasks. By doing this, you can ensure that you are getting the most out of your time….

March 1st, 2022  6 minutes

Choosing The Best Employee Scheduling Software

Employee scheduling is a big headache for many companies nowadays. However, utilizing scheduling tools takes care of such an issue.  We analyzed the best employee scheduling system in the market today. This article also provides relevant things to consider before choosing one. Let’s get started! The Hardships Of Employee Scheduling And Management Employee scheduling and…

October 2nd, 2021  16 minutes

How Overworking Affects Productivity

Overworking reduces employees’ productivity levels, and this makes it bad for business. Research shows that there is a correlation between overworking and the productivity level of an employee. Besides, overworked employees usually perform poorly in their duties. Many studies show that workers’ productivity level is higher when they work for less than 40 hours per…

August 12th, 2021  3 minutes

What are the Factors of Employee Productivity During a Project?

With low employee productivity, a team might lose morale or commitment towards a project. They might end up dissipating the project’s importance, and then it might not succeed efficiently. An employee’s motivation towards work is the key factor for any project succession. That’s why it is crucial to discern the factors that can impede the…

July 23rd, 2021  4 minutes

What Makes Employee an Effective Remote Worker

Remote jobs are gaining much popularity nowadays. According to a recent report, remote work increased by 159% between 2005- 2017. But then, it requires specific skills or qualities to be successful working remotely. This post will show what makes an employee an effective remote worker and other interesting facts you should know. Let’s get started!…

July 21st, 2021  4 minutes

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A Disloyal Employee: How to Spot Them illustration for the Monitask blog

A Disloyal Employee – How to Spot Them?

Employee loyalty is one of the foundations of a healthy and productive workplace. Loyal employees protect company interests, contribute to team morale, and help businesses grow over time. On the other hand, disloyal employees can damage company culture, leak sensitive information, and negatively affect performance. In the labor market, loyalty is a valuable feature of…

December 25th, 2020  3 minutes
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Featured Articles

How to Cheat Time Trackers: Most Common Ways Employees Can Trick Time Tracking Software. Illustration for Monitask blog.

How to Cheat Time Trackers: Most Common Ways Employees Can Trick Time Tracking Software

Time tracking is an important part of any business. It helps you keep track of how much time employees spend on specific tasks, and it can help you identify areas where you can save money. However, some employees find ways to cheat the system and get paid for hours they did not work. In this blog…

July 7th, 2022  9 minutes

How Does Microsoft Teams Track Activity?

Managers seek affordable, straightforward employee tracking methods, and Microsoft Teams is a viable option. As a hub for workplace collaboration tools, Teams offers communication, meetings, and productivity all in one place. Centralizing these tools reduces time spent switching between apps, allowing more focus on actual work.  In fact, 88% of employees feel Teams helps them…

July 19th, 2024  10 minutes

Accountability vs Responsibility in the Workplace

Responsibility is the work someone is assigned to do. Accountability is ownership of whether the outcome actually happened. Four people can be responsible for the same project; only one can be accountable for it. Teams that blur the two end up with tasks everybody touched and nobody owned — and the fix is usually one…

August 13th, 2023  6 minutes

10 Must Read Books About Time Management

How do you manage your time? For a good reason, many individuals are concerned about this. We only have 24 hours a day, and making the most of them is crucial. That’s why books about time management are so popular. There are many strategies, and everyone can find one that works best for them. This…

October 16th, 2023  8 minutes

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