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Top 10 Call Center Quality Monitoring Software. Illustration for the Monitask Blog

Top 10 Call Center Quality Monitoring Software

It is crucial to have the proper tools in place to provide excellent customer service. Call Center Quality Assurance Software is one of those tools. This type of software helps businesses evaluate the performance of their customer service operations, in-house or outsourcing to call center companies. Call centers and customer service teams rely on quality…

May 6th, 2022  11 minutes

The Great Resignation: Why Millennials Are Quitting Their Six-Figure Jobs

There’s a new trend on the rise, and it goes by the name of “the great resignation.” What is this, you ask? It’s simply when millennials quit their six-figure jobs in droves. Why are they doing this? Many say they’re burnt out, exhausted from working long hours for little reward, and this is not exactly…

May 2nd, 2022  8 minutes

Increasing Employee Retention Strategies and Keeping Employees Happy

It is no secret that businesses need talented employees to succeed. However, keeping those employees happy and engaged can be a challenge. We will discuss some tips for increasing employee retention and keeping your team members satisfied! Let’s dive in! What is employee retention, and why is it important “1 in 5 new hires are…

April 30th, 2022  9 minutes
How to Monitor Computer Activity for Increasing Employee Productivity. Illustration for the Monitask Blog.

How to Monitor Computer Activity for Increasing Employee Productivity

Monitoring computer activity can help organizations understand how work is being completed, identify workflow problems, and support more informed productivity decisions. When used transparently, it provides managers with clearer visibility into time use, application activity, and patterns that may affect employee performance. However, effective monitoring is not simply about watching employees. It requires clear policies,…

April 25th, 2022  13 minutes

Customer Service Outsourcing: A Call Away From Success

If you are looking for a way to improve your company’s performance, customer service outsourcing is the ace under your sleeve! As a company owner, all the decisions you make can have a significant impact on consumer behavior. And, ultimately, your company’s profits. That’s why it’s so vital to offer good customer service at every…

April 18th, 2022  13 minutes

Employee and Organizational Development: A complete Guide

Employee and organizational development are both important terminologies in Human Resource management. However, there is a lot of confusion about what the two terms mean and what their differences are. In this blog post, we will define employee development and describe its key features. We will then discuss the importance of employee development for human…

April 10th, 2022  12 minutes
efficiency measure

Productivity vs. Efficiency: What’s More Important in the Workplace?

There are a lot of discussions these days about productivity vs. efficiency in the workplace. Many people believe that if we could just get more things done, we would be more successful.  However, there is another side to this story: efficiency. It is just as important to be efficient as it is to be productive….

April 3rd, 2022  14 minutes
Change Management: The Impact on Organizations. Illustration for the Monitask Blog

Change Management: The Impact on Organizations

Life is a series of changes. It can be exciting, new, and full of possibilities, or it can be scary, uncomfortable, and unknown. Change can have both good and bad consequences for organizations. How an organization handles change will determine its success or failure. This blog post will discuss the impact change management has on…

March 31st, 2022  15 minutes

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Employee Onboarding Best Practices

Employee Onboarding Best Practices: The Ultimate Guide

Employee onboarding is the process of integrating new employees into an organization. In spite of how sometimes onboarding can be a long and daunting process, with the right employee onboarding best practices and strategies in place, it can be a smooth and effective experience for both the employee and the company! A high employee turnover…

March 27th, 2022  13 minutes
line absenteeism costs

What is Absenteeism? How to manage absenteeism at work.

Did you know that productivity loss in the US ranges from 22.6% for planned employee absenteeism to 36.6% for unscheduled absenteeism? That’s according to a survey by SHRM. In this blog post, we will discuss what absenteeism is, how to measure it, and how to manage it in your workplace. What Is Absenteeism? Absenteeism is…

March 22nd, 2022  10 minutes
leadership development

Employee Succession Planning: Are You Ready?

Succession planning can be essential for businesses that want to ensure continuity in critical tasks, even if key employees leave. However, succession planning can be difficult, and many businesses struggle to create a succession plan that works well for them. One reason for this is that businesses may not be aware of the skills that…

March 18th, 2022  11 minutes
Employee Retention Techniques

Employee Retention Techniques – The Complete Guide For 2024 (Tips and Tricks)

It takes money to make money, right? Hiring an employee is unquestionably one of the most costly aspects of running a business, so it’s important to make sure you hang on to the ones you have, and this is when employee retention techniques come into play! Although companies can be well-equipped with state-of-art tech tools…

March 7th, 2022  13 minutes
Career Goals

The Evolution of Career Goals: How to set and achieve them

Introduction A career without defined goals is like a ship without a rudder. It may seem like you are going somewhere, but in reality, you’re just drifting with the current. That is why it is so important to define career goals and put a plan in place to achieve them. In this blog post, we…

March 4th, 2022  12 minutes
Virtual Team Building Activities

Virtual Team Building Activities: Trends and Tips

If you have come across this blog post, you surely are looking for some virtual team building activities to bring your employees together. Whether you are the boss, a manager, or an enthusiastic team member taking the initiative to uplift your virtual work environment, this article is for you! Who would have thought virtual work…

February 24th, 2022  15 minutes

The Best Work From Home Software in 2024

The work-from-home trend is on the rise. According to a study by Global Workplace Analytics, they are forecasting that 56% of Americans worked from home after the covid-19 pandemic. And that number is only going to continue to grow. There are many benefits to working from home, including flexibility, saving money on commuting costs, and…

February 21st, 2022  14 minutes
Employee Time Management

The Importance of Employee Time Management for your Business in 2025

Employee productivity can be extremely high with employee time management. When employees have the tools and skills to do their job, they have everything they need to succeed. With employee time management, employees will know what is expected of them and how long each task should take them to complete.  Successful time management is crucial…

February 16th, 2022  11 minutes

Choosing The Best Employee Scheduling Software

Employee scheduling is a big headache for many companies nowadays. However, utilizing scheduling tools takes care of such an issue.  We analyzed the best employee scheduling system in the market today. This article also provides relevant things to consider before choosing one. Let’s get started! The Hardships Of Employee Scheduling And Management Employee scheduling and…

October 2nd, 2021  16 minutes
Picture about Software development agencies.

Why a Time-Tracker is a Great Tool for Software Development Agencies

Did you know time tracking can do wonders for your software development agency? Let’s comprehend its significance in detail for more information. Every organization wants its development with the preceding time, and software agencies are no exception. From meeting daily deadlines to getting new opportunities, owners believe that it’s essential to ace every step for…

August 20th, 2021  3 minutes

How To Create And Promote Teamwork In The Workplace

When your employees work together as a team, they are more productive and efficient. But, the problem that many organizations are facing is that they tend to focus on individual tasks rather than tasks of a team. Due to work from home culture, effective teamwork becomes challenging for many businesses. So, for promoting teamwork in…

August 17th, 2021  4 minutes

How Tracking Work Time Saves Money

The ultimate goal of every business is to earn a profit every month. This mainly includes saving money through the company policies, workflow, and processes. These days, one of the best ways to save on company expenses is by tracking employees’ work time. You can invest in time tracking software to track the employees’ workflow,…

August 9th, 2021  3 minutes
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Featured Articles

How to Cheat Time Trackers: Most Common Ways Employees Can Trick Time Tracking Software. Illustration for Monitask blog.

How to Cheat Time Trackers: Most Common Ways Employees Can Trick Time Tracking Software

Time tracking is an important part of any business. It helps you keep track of how much time employees spend on specific tasks, and it can help you identify areas where you can save money. However, some employees find ways to cheat the system and get paid for hours they did not work. In this blog…

July 7th, 2022  9 minutes

How Does Microsoft Teams Track Activity?

Managers seek affordable, straightforward employee tracking methods, and Microsoft Teams is a viable option. As a hub for workplace collaboration tools, Teams offers communication, meetings, and productivity all in one place. Centralizing these tools reduces time spent switching between apps, allowing more focus on actual work.  In fact, 88% of employees feel Teams helps them…

July 19th, 2024  10 minutes

Accountability and Responsibility in the Workplace

As an employer, it is your responsibility to create an environment that promotes employee engagement and job satisfaction. One of the key components to achieve it is ensuring that your employees are responsible and feel a sense of accountability for their work, without hindering the balance of their personal life. Establishing clear expectations and leading…

August 13th, 2023  7 minutes

10 Must Read Books About Time Management

How do you manage your time? For a good reason, many individuals are concerned about this. We only have 24 hours a day, and making the most of them is crucial. That’s why books about time management are so popular. There are many strategies, and everyone can find one that works best for them. This…

October 16th, 2023  8 minutes

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