How Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop stay on track

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Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop hourly rate: $11,48

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What is the job of the Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop

Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.

Key tasks of the Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop

  • Provide guests with menus.

  • Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
  • Greet guests and seat them at tables or in waiting areas.
  • Answer telephone calls and respond to inquiries or transfer calls.
  • Operate cash registers to accept payments for food and beverages.
  • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
  • Take and prepare to-go orders.
  • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers’ concerns are addressed.
  • Receive and record patrons’ dining reservations.
  • Inspect dining and serving areas to ensure cleanliness and proper setup.
  • Inform patrons of establishment specialties and features.
  • Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
  • Assist other restaurant workers by serving food and beverages, or by bussing tables.

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What other tasks a Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop may have

  • Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.

  • Hire, train, and supervise food and beverage service staff.
  • Prepare cash receipts after establishments close, and make bank deposits.
  • Direct patrons to coatrooms and waiting areas such as lounges.
  • Plan parties or other special events and services.
  • Prepare staff work schedules.
  • Order or requisition supplies and equipment for tables and serving stations.
  • Perform marketing and advertising services.
  • Confer with other staff to help plan establishments’ menus.

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Top reasons to use time tracking for Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop

Organize your paperwork and comply with legal requirements

Use Monitask for complete control over your employees' working hours and get information about the hours worked in the form of convenient reports.
Demonstrating the total number of hours spent each year helps support your business and increases transparency with your customers.

Receive more grants and investments

Proper time calculations will ensure that you have supporting documents and data to show when you apply for investments or search for new strategic partners.

Save on payroll and identify bottlenecks

Review daily timesheets and productivity scores to identify bottlenecks and ways to improve your operations quickly.
Implementing the correct time-tracking solution always results in reduced payroll costs for part-time and full-time employees, and companies can get more things done for each dollar they invest in their recruitment efforts.

Improve staffing and scheduling

Scheduling takes the guesswork out of the project's management.
By reviewing scheduling reports, managers can quickly identify efforts and estimated the workforce needed to complete the projects on time.

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