How Cargo and Freight Agents stay on track

With Monitask’s easy, all-in-one time tracking software
Cargo and Freight Agents hourly rate: $21,04

How much could Monitask save you?

Annual savings

$
Сalculation is performed automatically upon data entry
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What is the job of the Cargo and Freight Agents

Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.

Key tasks of the Cargo and Freight Agents

  • Advise clients on transportation and payment methods.

  • Track delivery progress of shipments.
  • Notify consignees, passengers, or customers of freight or baggage arrival and arrange for delivery.
  • Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.
  • Calculate weight, volume, or cost of goods to be moved.
  • Inform clients of factors such as shipping options, timelines, transfers, or regulations affecting shipments.
  • Prepare shipping documentation, such as bills of lading, packing lists, dock receipts, or certificates of origin.
  • Provide shipment status notification to exporters, consignees, or insurers.
  • Verify proper packaging and labeling of exported goods.
  • Prepare invoices or cost quotations for freight transportation.
  • Select shipment routes, based on nature of goods shipped, transit times, or security needs.
  • Keep records of goods dispatched or received.
  • Consolidate loads with a common destination to reduce costs to individual shippers.
  • Monitor or record locations of goods in transit.
  • Reserve necessary space on ships, aircraft, trains, or trucks.
  • Negotiate shipping rates with freight carriers.
  • Arrange delivery or storage of goods at destinations.
  • Verify adherence of documentation to customs, insurance, or regulatory requirements.
  • Determine efficient and cost-effective methods of moving goods from one location to another.
  • Pay or arrange for payment of freight or insurance fees or other charges.
  • Make arrangements with customs brokers to facilitate the passage of goods through customs.
  • Recommend or arrange appropriate merchandise packing methods, according to climate, terrain, weight, nature of goods, or costs.
  • Maintain current knowledge of relevant legislation, political situations, or other factors that could affect freight shipping.
  • Provide detailed port information to importers or exporters.
  • Arrange for special transport of sensitive cargoes, such as livestock, food, or medical supplies.
  • Obtain or arrange cargo insurance.

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What other tasks a Cargo and Freight Agents may have

  • Estimate freight or postal rates and record shipment costs and weights.

  • Keep records of all goods shipped, received, and stored.
  • Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods.
  • Check import or export documentation to determine cargo contents and use tariff coding system to classify goods according to fee or tariff group.
  • Prepare manifests showing numbers of airplane passengers and baggage, mail, and freight weights, transmitting data to destinations.
  • Negotiate and arrange transport of goods with shipping or freight companies.
  • Install straps, braces, and padding to loads to prevent shifting or damage during shipment.
  • Assemble containers and crates used to transport items, such as machines or vehicles.
  • Arrange insurance coverage for goods.
  • Direct or participate in cargo loading to ensure completeness of load and even distribution of weight.
  • Coordinate and supervise activities of workers engaged in packing and shipping merchandise.
  • Route received goods to first available flight or to appropriate storage areas or departments, using forklifts, hand trucks, or other equipment.
  • Direct delivery trucks to shipping doors or designated marshaling areas and help load and unload goods safely.
  • Open cargo containers and unwrap contents, using steel cutters, crowbars, or other hand tools.
  • Contact vendors or claims adjustment departments to resolve shipment problems or contact service depots to arrange for repairs.
  • Retrieve stored items and trace lost shipments as necessary.
  • Attach address labels, identification codes, and shipping instructions to containers.
  • Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods.
  • Maintain a supply of packing materials.
  • Pack goods for shipping, using tools such as staplers, strapping machines, and hammers.
  • Complete customs paperwork.
  • Arrange for applicable duties, taxes, or paperwork for customs clearance.
  • Refer exporters to experts in areas such as trade financing, international marketing, government export requirements, international banking, or marine insurance.
  • Assist clients in obtaining insurance reimbursements.

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Top reasons to use time tracking for Cargo and Freight Agents

Organize your paperwork and comply with legal requirements

Use Monitask for complete control over your employees' working hours and get information about the hours worked in the form of convenient reports.
Demonstrating the total number of hours spent each year helps support your business and increases transparency with your customers.

Receive more grants and investments

Proper time calculations will ensure that you have supporting documents and data to show when you apply for investments or search for new strategic partners.

Save on payroll and identify bottlenecks

Review daily timesheets and productivity scores to identify bottlenecks and ways to improve your operations quickly.
Implementing the correct time-tracking solution always results in reduced payroll costs for part-time and full-time employees, and companies can get more things done for each dollar they invest in their recruitment efforts.

Improve staffing and scheduling

Scheduling takes the guesswork out of the project's management.
By reviewing scheduling reports, managers can quickly identify efforts and estimated the workforce needed to complete the projects on time.

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