How Correspondence Clerks stay on track

Focus on work and logtime automatically
Correspondence Clerks hourly rate: $18,46

How much could Monitask save you?

Annual savings

$
Сalculation is performed automatically upon data entry
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What is the job of the Correspondence Clerks

Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.

Key tasks of the Correspondence Clerks

  • Maintain files and control records to show correspondence activities.

  • Compose letters in reply to correspondence concerning such items as requests for merchandise, damage claims, credit information requests, delinquent accounts, incorrect billing, or unsatisfactory service.
  • Read incoming correspondence to ascertain nature of writers’ concerns and to determine disposition of correspondence.
  • Prepare documents and correspondence, such as damage claims, credit and billing inquiries, invoices, and service complaints.
  • Gather records pertinent to specific problems, review them for completeness and accuracy, and attach records to correspondence as necessary.
  • Compile data from records to prepare periodic reports.
  • Route correspondence to other departments for reply.

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What other tasks a Correspondence Clerks may have

  • Present clear and concise explanations of governing rules and regulations.

  • Process orders for goods requested in correspondence.
  • Compose correspondence requesting medical information and records.
  • Ensure that money collected is properly recorded and secured.
  • Compile data pertinent to manufacture of special products for customers.
  • Obtain written authorization to access required medical information.
  • Compute costs of records furnished to requesters, and write letters to obtain payment.
  • Review correspondence for format and typographical accuracy, assemble the information into a prescribed form with the correct number of copies, and submit it to an authorized official for signature.
  • Complete form letters in response to requests or problems identified by correspondence.
  • Respond to internal and external requests for the release of information contained in medical records, copying medical records, and selective extracts in accordance with laws and regulations.
  • Confer with company personnel regarding feasibility of complying with writers’ requests.
  • Type acknowledgment letters to persons sending correspondence.
  • Prepare records for shipment by certified mail.
  • Submit completed documents to typists for typing in final form, and instruct typists in matters, such as format, addresses, addressees, and the necessary number of copies.

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Top reasons to use time tracking for Correspondence Clerks

Organize your paperwork and comply with legal requirements

Use Monitask for complete control over your employees' working hours and get information about the hours worked in the form of convenient reports.
Demonstrating the total number of hours spent each year helps support your business and increases transparency with your customers.

Receive more grants and investments

Proper time calculations will ensure that you have supporting documents and data to show when you apply for investments or search for new strategic partners.

Save on payroll and identify bottlenecks

Review daily timesheets and productivity scores to identify bottlenecks and ways to improve your operations quickly.
Implementing the correct time-tracking solution always results in reduced payroll costs for part-time and full-time employees, and companies can get more things done for each dollar they invest in their recruitment efforts.

Improve staffing and scheduling

Scheduling takes the guesswork out of the project's management.
By reviewing scheduling reports, managers can quickly identify efforts and estimated the workforce needed to complete the projects on time.

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