How Fast Food and Counter Workers stay on track

Track time and projects for clients with Monitask
Fast Food and Counter Workers hourly rate: $11,47

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Annual savings

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Сalculation is performed automatically upon data entry
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What is the job of the Fast Food and Counter Workers

Perform duties such as taking orders and serving food and beverages. Serve customers at counter or from a steam table. May take payment. May prepare food and beverages.

Key tasks of the Fast Food and Counter Workers

  • Communicate with customers regarding orders, comments, and complaints.

  • Accept payment from customers, and make change as necessary.
  • Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
  • Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
  • Balance receipts and payments in cash registers.
  • Request and record customer orders, and compute bills using cash registers, multi counting machines, or pencil and paper.
  • Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
  • Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee, using proper safety precautions and sanitary measures.
  • Clean and organize eating, service, and kitchen areas.
  • Monitor and order supplies or food items and restock as necessary to maintain inventory.
  • Brew coffee and tea, and fill containers with requested beverages.
  • Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
  • Collect and return dirty dishes to the kitchen for washing.
  • Wash dishes, glassware, and silverware after meals.
  • Wrap menu item such as sandwiches, hot entrees, and desserts for serving or for takeout.
  • Notify kitchen personnel of shortages or special orders.
  • Prepare and serve cold drinks, or frozen milk drinks or desserts, using drink-dispensing, milkshake, or frozen custard machines.
  • Select food items from serving or storage areas and place them in dishes, on serving trays, or in take-out bags.
  • Replenish foods at serving stations.
  • Perform personnel activities such as supervising and training employees.
  • Receive and process customer payments.
  • Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
  • Take customer orders and convey them to other employees for preparation.
  • Clean or sanitize work areas, utensils, or equipment.
  • Describe menu items to customers or suggest products that might appeal to them.
  • Clean service or seating areas.
  • Serve prepared foods, such as muffins, biscotti, or bagels.
  • Prepare or serve menu items, such as sandwiches or salads.
  • Set up or restock product displays.
  • Weigh, grind, or pack coffee beans for customers.
  • Stock customer service stations with paper products or beverage preparation items.
  • Wrap, label, or date food items for sale.
  • Provide customers with product details, such as coffee blend or preparation descriptions.
  • Take out garbage.
  • Order, receive, or stock supplies or retail products.
  • Slice fruits, vegetables, desserts, or meats for use in food service.
  • Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
  • Demonstrate the use of retail equipment, such as espresso machines.
  • Create signs to advertise store products or events.

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What other tasks a Fast Food and Counter Workers may have

  • Take customers’ orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.

  • Distribute food to servers.
  • Set up dining areas for meals and clear them following meals.
  • Add relishes and garnishes to food orders, according to instructions.
  • Deliver orders to kitchens, and pick up and serve food when it is ready.
  • Arrange tables and decorations according to instructions.
  • Plan, prepare, and deliver meals to individuals with special dietary needs.
  • Arrange reservations for patrons of dining establishments.

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Top reasons to use time tracking for Fast Food and Counter Workers

Organize your paperwork and comply with legal requirements

Use Monitask for complete control over your employees' working hours and get information about the hours worked in the form of convenient reports.
Demonstrating the total number of hours spent each year helps support your business and increases transparency with your customers.

Receive more grants and investments

Proper time calculations will ensure that you have supporting documents and data to show when you apply for investments or search for new strategic partners.

Save on payroll and identify bottlenecks

Review daily timesheets and productivity scores to identify bottlenecks and ways to improve your operations quickly.
Implementing the correct time-tracking solution always results in reduced payroll costs for part-time and full-time employees, and companies can get more things done for each dollar they invest in their recruitment efforts.

Improve staffing and scheduling

Scheduling takes the guesswork out of the project's management.
By reviewing scheduling reports, managers can quickly identify efforts and estimated the workforce needed to complete the projects on time.

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