How Order Clerks stay on track

Simplify your process and reduce costs with Monitask
Order Clerks hourly rate: $17,11

How much could Monitask save you?

Annual savings

$
Сalculation is performed automatically upon data entry
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What is the job of the Order Clerks

Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.

Key tasks of the Order Clerks

  • Verify customer and order information for correctness, checking it against previously obtained information as necessary.

  • Receive and respond to customer complaints.
  • Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
  • Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
  • Obtain customers’ names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
  • Recommend merchandise or services that will meet customers’ needs.
  • Prepare invoices, shipping documents, and contracts.
  • Confer with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace shipments.
  • Compute total charges for merchandise or services and shipping charges.
  • Direct specified departments or units to prepare and ship orders to designated locations.
  • Inspect outgoing work for compliance with customers’ specifications.
  • Check inventory records to determine availability of requested merchandise.
  • Collect payment for merchandise, record transactions, and send items, such as checks or money orders for further processing.
  • Attempt to sell additional merchandise or services to prospective or current customers by telephone or through visits.
  • File copies of orders received, or post orders on records.
  • Notify departments when supplies of specific items are low, or when orders would deplete available supplies.

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What other tasks a Order Clerks may have

  • Adjust inventory records to reflect product movement.

  • Recommend type of packing or labeling needed on order.
  • Calculate and compile order-related statistics, and prepare reports for management.

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Top reasons to use time tracking for Order Clerks

Organize your paperwork and comply with legal requirements

Use Monitask for complete control over your employees' working hours and get information about the hours worked in the form of convenient reports.
Demonstrating the total number of hours spent each year helps support your business and increases transparency with your customers.

Receive more grants and investments

Proper time calculations will ensure that you have supporting documents and data to show when you apply for investments or search for new strategic partners.

Save on payroll and identify bottlenecks

Review daily timesheets and productivity scores to identify bottlenecks and ways to improve your operations quickly.
Implementing the correct time-tracking solution always results in reduced payroll costs for part-time and full-time employees, and companies can get more things done for each dollar they invest in their recruitment efforts.

Improve staffing and scheduling

Scheduling takes the guesswork out of the project's management.
By reviewing scheduling reports, managers can quickly identify efforts and estimated the workforce needed to complete the projects on time.

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