Teamwork Desk makes it easy for your team to handle any customer support queries that come their way.
Repetitive tasks can take away from the time you could be spending solving problems for your customers. Zapier helps your team stay on top of support tickets and provides easy access to your customer query details by automatically creating workflows in Teamwork Desk. You can also use Zapier to add your customers to your email lists so you can keep in touch long after their problem is solved.
Click "Invite your team" from the dashboard and add your team members’ email addresses. You can add an unlimited number of employees to your account.
Your team members will need to download the time-tracking app and start using it to track the time spent on work items. Company owners, administrators, and managers do not need to install Monitask, as data is accessible via the web-based real-time dashboard.
Project management features allow you to assign projects to team members and review work hours associated with each project and task.
Use Live Dashboard to review online employees, their time entries, screenshots, activity levels, and internet usage
Monitask analyzes time and data across your company. After you use the software for several weeks, it generates comprehensive reports so that you can analyze and identify bottlenecks, employee productivity, and processes.