Monitask blog

How to Set Boundaries at Work for a Healthy Balance: Tips for Disconnecting After the Workday

In this fast-paced world, we are living in it can be tough to “unplug” ourselves. We are constantly bombarded with work emails, calls, and texts outside of the traditional workday! On top of that, as remote work has become more prevalent, it makes it even more difficult to establish work/life boundaries. Sometimes, it’s just too…

What Makes a Good Team Member: 21 Effective Qualities

Team members play a critical role in the success of any project or organization. People tend to believe teams must work really hard to be considered good, but when we want to build an effective team, there are other important team player skills that need to be embraced to ensure a team’s success, collaboration, high…

How to Manage a Team Where Employees Are Not Getting Along

How to manage a team when there are conflicts among team members?. When employees are not getting along, it can decrease productivity and morale. Sometimes, it can even impact the company’s corporate goals. If you have trouble reconciling a conflict in your team, don’t worry – we have some tips! This blog post will discuss…

KPIs and Metrics for a Call Center

To make sure your call center is running at maximum efficiency, it is important to track key performance indicators (KPIs) and essential call center metrics. By tracking these numbers you can identify areas in need of improvement which will ultimately lead to success for the business as a whole. This article shares some of our…


15 Must-Read Project Management Blogs: The Top Resources for Every PM

As a project manager, it’s essential to keep up with the latest trends and developments in your field. That’s why we’ve put together this list of the top project management blogs, packed with insightful tips and advice from industry experts.  Whether you’re just starting in project management or you’re looking to take your career to…


Types of Outsourcing: What Is The Best Option for You?

When a business is starting to feel the pressure of not being able to keep up with the growing demand for their products or services, they often consider outsourcing as an option. Outsourcing can come in many different shapes and sizes, but what is the best option for your company?  What are the costs associated…

Outsourcing vs inhouse: What Businesses Need to Know

Outsourcing vs. inhouse work is a topic that often stirs up debates. On the one hand, the business goal is efficiency and productivity. There are a lot of potential risks and things to consider before outsourcing work to independent contractors. In this blog post, you will look at the pros and cons of outsourcing work…

How to Improve Customer Experience?

Maintaining a high level of customer experience is essential for any business. Customers are the lifeblood of any company, and if they are not happy, they will not hesitate to take their business elsewhere. This article will discuss how to improve customer experience in your business and who is responsible for ensuring customers have a…

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Overworking Symptoms: How to Tell If You’re Working Too Much and What to Do If You Are

No question that working hard is important, but when you start showing overworking symptoms, it is time to ask yourself: Am I working too much? Signs of overworking can be subtle and easy to ignore, but if left unchecked, they can lead to serious health problems.  In this blog post, we’ll discuss the common signs…

The Benefits of Running Your Business Remotely

One of the advantages of running your business remotely is you don’t have to worry about paying for an office space. You can also hire employees from anywhere globally, saving you a lot of money on labor costs. Running your business remotely makes it easier to manage work/life balance and can help improve employee productivity….


What to Do With Low Employee Productivity At Your Workplace: Proven Strategies for Improvement

Employee productivity is a hot topic in the business world. Every company wants to know how to get the most out of their employees, but what happens when you have low employee productivity at your workplace?  There are several reasons for decreased productivity, and it’s crucial to nip the problem in the bud before it…

How to Monitor Employee Productivity

If you are an HR manager or if you have decided to pursue a career in human resources you might be well familiar with the term “Employee Productivity”. In your conversation, you most frequently use the term, right? Let’s see how it is defined by the Human Resource experts. In this blog post, we will…

Signs of a Toxic Workplace?

If you’ve been feeling unhappy at work, anxious, depressed, or sad lately, you might be working in a toxic workplace. A toxic office can harm your well-being and mental health, so it’s essential to identify it early. This blog post will discuss what toxic work environments are and what you can do about them. What…


How to Avoid Burnout While Working Remotely: 20 Ways to Keep a Healthy Work/Life Balance

The recent covid pandemic has familiarised us with the term ‘burnout’ and remote work. With the sudden spread of a worldwide pandemic in 2020, even those who were not believers in the power of remote work had no choice but to join. Now, we are familiar with and feel comfortable working remotely. Working remotely has…


Top 10 Call Center Quality Monitoring Software

It is crucial to have the proper tools in place to provide excellent customer service. Call Center Quality Assurance Software is one of those tools. This type of software helps businesses evaluate the performance of their customer service operations, in-house or outsourcing to call center companies. Call centers and customer service teams rely on quality…

The Ultimate Independent Contractor vs Employee Checklist: How to Determine the Difference

There are many benefits to being an independent contractor, such as setting your own hours and working from home. However, it is important to understand the key differences between independent contractors and employees before you make the decision to become one or hire one. The Ultimate Independent Contractor vs Employee Checklist will help you with…

The Great Resignation: Why Millennials Are Quitting Their Six-Figure Jobs

There’s a new trend on the rise, and it goes by the name of “the great resignation.” What is this, you ask? It’s simply when millennials quit their six-figure jobs in droves. Why are they doing this? Many say they’re burnt out, exhausted from working long hours for little reward, and this is not exactly…

Increasing Employee Retention Strategies and Keeping Employees Happy

It is no secret that businesses need talented employees to succeed. However, keeping those employees happy and engaged can be a challenge. We will discuss some tips for increasing employee retention and keeping your team members satisfied! Let’s dive in! What is employee retention, and why is it important “1 in 5 new hires are…


The Best Employee Appreciation Gifts: How to Show Your Employees You Care

Nowadays, recognizing employees, showing your gratitude, and acknowledging them are vital leadership skills! Especially in this post-Covid hectic life when retaining top talent is getting harder! Therefore, establishing an employee recognition program is not a plan to consider. Instead, it is a vital strategy to settle in your business. What’s the best way to recognize…


How to Monitor Computer Activity for Increasing Employee Productivity

There are some reasons you might want to monitor computer activity in your company. Maybe you’re concerned about employee productivity, or you need to keep track of what employees are doing online. Whatever the reason, it’s crucial to have a system to monitor computer usage. We’ll discuss some of the best ways to do that….


Customer Service Outsourcing: A Call Away From Success

If you are looking for a way to improve your company’s performance, customer service outsourcing is the ace under your sleeve! As a company owner, all the decisions you make can have a significant impact on consumer behavior. And, ultimately, your company’s profits. That’s why it’s so vital to offer good customer service at every…

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